support@voyzo.in

Privacy Policy

Last Updated: [15-November-2025]

Welcome to Voyzo.
At voyzo.in and our Android/iOS mobile applications, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information while providing secure and seamless services.

1. Public Availability

This Privacy Policy is publicly accessible at:
https://voyzo.in/privacy-policy,
and is accessible from our website, Android and iOS apps, and Play Store/App Store listing.

2. Information We Collect

Personal Information: Name, email, contact number, and account details.

Vehicle Data: Model, registration, and service information.

Camera Data: Used for license plate scans or car image uploads.

Location Data: Used for nearby service suggestions and navigation.

Usage & Device Data: IP address, browser type, and app usage behavior.

Cookies: Used to remember preferences and enhance user experience.

3. How We Use Your Information

  • Provide, maintain, and improve our services

  • Personalize your experience and recommendations

  • Enable secure features such as navigation, scanning, and bookings

  • Process payments and manage service orders

  • Prevent fraud and maintain platform safety

  • Send service updates, reminders, and marketing communications (only with your consent)

4. Camera & Location Permissions

We access your camera or location only when you choose to use a related feature, such as scanning a number plate or accessing navigation.

  • Your images or location data are not stored or shared without explicit consent.

  • You can revoke these permissions anytime from device settings.

5. Data Storage & Security

Your data is protected through:

  • Encryption during transit and storage

  • Secure servers

  • Strict internal access control

  • Regular security audits and compliance reviews

Only authorized team members may access your information where necessary.

6. Sharing of Information

We do not sell your personal data.
We may share limited information with:

  • Trusted service partners (car wash operators / technicians)

  • Payment gateways

  • Analytics partners (with anonymization wherever possible)

  • Law enforcement, when legally required

All partners follow strict security and privacy guidelines.

7. Your Rights & Choices

You may:

  • Access, update, or delete your personal data

  • Withdraw camera or location access

  • Opt out of marketing communications

  • Manage your cookie preferences

  • Request complete account deletion

For assistance: support@voyzo.in

8. Cookies & Tracking

Cookies help us:

  • Improve site/app performance

  • Remember your preferences

  • Offer a smoother user experience

You may disable cookies via your browser settings.

9. Marketing & Communication Preferences (In-App Settings)

You can fully control how Voyzo contacts you through the app under:

Settings → Privacy & Communication

1. Promotional Communication

Control how you receive updates about offers and services: (by default, all promotional emails & messages are enabled, reach us for any changes - support@voyzo.in)

  • Receive all promotional emails & messages

  • Receive only service-related offers

  • Do not send me any promotional content

2. Preferred Channels

Choose where you want to receive communications: (by default, all channels are enabled, reach us for any changes - support@voyzo.in)

  • Email

  • SMS

  • WhatsApp

  • In-app Notifications

3. Personalized Offers

Allow Voyzo to customize offers based on your usage and preferences: (reach us for any changes - support@voyzo.in)

  • Yes, personalize my offers

  • No, don’t use my data for personalization

4. Data Sharing With Marketing Partners

Control optional sharing of non-sensitive, limited data with trusted marketing partners: (by default, Data Sharing is allowed only to relevant partners, reach us for any changes - support@voyzo.in)

  • Allow

  • Disallow

5. One-Tap Opt-Out

Want to stop all marketing?
For “Disable All Marketing Communications” reach us at support@voyzo.in

10. Compliance With Google Play & App Store

This policy aligns with:

  • Google Play Data Safety requirements

  • Apple App Store Privacy policies

  • Relevant Indian IT & data protection guidelines

11. Developer Information

Infinexus Technologies Pvt. Ltd.
Email: support@voyzo.in
Address: [INNOV8 SKCL TECH SQUARE GUINDY,
2ND FLOOR, SKCL TECH SQUARE NO 14 SP,
SIDCOT.V.K INDUSTRIAL ESTATE GUINDY, CHENNAI-32]
Website: www.voyzo.in

12. Where This Policy Appears

You can access this policy via:

  • Voyzo App → Settings → Privacy Policy

  • Play Store Listing

  • App Store Listing

  • Website at https://voyzo.in/privacy-policy

13. Policy Updates

We may update this Privacy Policy from time to time.
Any changes will be reflected with an updated “Last Updated” date.

14. Contact Us

For privacy concerns, suggestions, or clarifications:
📩 support@voyzo.in
🌐 www.voyzo.in

Preferences saved